- Network Services
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Testimonial
"As one of the nations leading fixed wireless service provider, NextWeb understood the growth of SD-WAN and that businesses require path diversity and network redundancy as part of their overall business continuity strategy. XRoads Networks and its SD-WAN solutions provide our customers with a dynamic and cost effective redundancy solution."
Nextweb is an Internet Service Provider that was purchased by Covad and later merged with MegaPath.
David W
Vice President Biz Dev
NextWeb Inc.
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- UBM Platforms
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Testimonial
"Our clients have a variety of locations which have intermittent Internet connectivity. As we are rolling out VoIP and other cloud services they need to ensure uptime and QoS for those applications. We use XRoads Networks SD-WAN solutions to void downtime and deliver a simple solution to these problems for our customers."
PC Corp is a regional Managed Service Provider (MSP) that has enterprise customers that are deploying cloud-based applications like VoIP.
PC Corp
Michael Ryan
Account Manager
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- UBM-Site2Site
- UBM-WANOpt
- UBM-XG Firewall
- Wireless
- Intercept X
- Support
One-Ring Support
XRoads Networks provides all support through its ZeroOutges services division and its "Total Support" product. Our MSP partners and their customers can access Level2 support via our ZeroOutages NOC 24/7/365. ZeroOutages has network operations centers in the eastern, and western time zones, to ensure that support is always available. Typically our MSP partners provide Level1 support with ZeroOUtages providing Level2 and Level3 support as needed via our ticketing system and network operations centers. Please click the link below or call 888-383-3841.
XRoads Networks has a detailed installation process which has been developed over the past 15 years to ensure quick and service installations. Installation support includes an assigned project manager and assigned installation engineer.
Submit A Ticket
Use this form to submit a request for support, or call us at 888-997-6237 option 3 for our support department to schedule a support call with a tier-one engineer.
Submit A Ticket