- Solutions
-
Testimonial
"As one of the nations leading fixed wireless service provider, NextWeb understood the growth of SD-WAN and that businesses require path diversity and network redundancy as part of their overall business continuity strategy. XRoads Networks and its SD-WAN solutions provide our customers with a dynamic and cost effective redundancy solution."
Nextweb is an Internet Service Provider that was purchased by Covad and later merged with MegaPath.
David W
Vice President Biz Dev
NextWeb Inc.
-
- Products
-
Testimonial
"Our clients have a variety of locations which have intermittent Internet connectivity. As we are rolling out VoIP and other cloud services they need to ensure uptime and QoS for those applications. We use XRoads Networks SD-WAN solutions to void downtime and deliver a simple solution to these problems for our customers."
PC Corp is a regional Managed Service Provider (MSP) that has enterprise customers that are deploying cloud-based applications like VoIP.
PC Corp
Michael Ryan
Account Manager
-
- UBM
-
Testimonial
"Your SD-WAN appliances have helped us provide insight for our customers in terms of bandwidth usage and circuit availability and your support has been excellent! Whenever our team needs help with a configuration change, your team is there to provide same day assistance, that's really appreciated."
As an Internet Service Provider Bonzai demands 24/7 uptime for their end-users and has been a valued customer since 2005.
Greg B.
President
Bonzai Pipeline
-
- Industries
-
Testimonial
"We switched from a competitive product and have been very happy with the change. XRoads SD-WAN appliances have worked well since installation and include a host of features not available in our old solution."
This MSP replaced an existing WAN optimization vendor with an SD-WAN solution from XRoads.
Jamie P.
Network Engineer
AHA
-
- Technology
- White Papers
- Support
- Patents
- MSP Partnerships
SD-WAN Support
XRoads Networks provides all support through its ZeroOutges SD-WAN services division. Our MSP partners and their customers can access Level2 support via our ZeroOutages NOC 24/7/365. ZeroOutages has network operations centers in the eastern, central, and western time zones, to ensure that support is always available. Typically our MSP partners provide Level1 support with ZeroOUtages providing Level2 and Level3 support as needed via our ticketing system and network operations centers. To open a ticket, please click the link below or call 888-383-3841.
XRoads Networks has a detailed installation process which has been developed over the past 15 years to ensure quick and service installations.
Submit A Ticket
Use this form to submit a request for support, or call us at 888-997-6237 option 3 for our support department to schedule a support call with a tier-one engineer.
Submit A Ticket
Training & Certification
Obtain information on our Edge platform training and certification programs.
Training & Certification
If you would like to report a bug or make a feature request, please send an email to bugcheck @ xroadsnetworks.com and include any details that would assist us in testing the issue, or developing the feature. Thank you.
